Our Privacy Policy

Sunglass Fix does not share any customer information with any outside group. We do not store any payment details in our system. All payment information is securely processed by PayPal. Our site is complete encrypted and scanned regulary with security software. 
Sunglass Fix will only use your information to process your order and occasionally email you to ask about how your lenses are performing and with updates about special offers and product updates.
Email Lists:
We do not sell email information or share it. We respect your privacy. The Sunglass Fix allows customers that do not want any contact from us in the future to remove themselves from our mailing list. It only takes a minute. You just login to your account, select the Join or Remove from Email List option. The link is below.
We want Happy Customers and we respect your Privacy.
 

1a. General Data Protection Regulation

The Sunglass Fix wants to be very clear about how customer data is stored, secured, and used at The Sunglass Fix.

No Financial data is stored on our website. Credit card details and PayPal information is all encrypted and passed to PayPal for processing and that information in not saved anywhere on our site beyond the transaction id given to us from PayPal to correlate the payment to an order.

Customer Data:  We do store customers name, address, email and historical order information in our system. We have tight security and firewalls in place to keep your information secure and use 3rd parties to ensure this security is up to date and strong. We do not share customer information with anyone outside of our organization.  We may email customers from time to time.  Usually we contact customers after they've ordered to ensure lenses are fitting and performing well.  We may send out informational newsletters to notify customers of special offers or new products.  Emails may be security loaded into Facebook for marketing purposes.  Facebook will not use this data in any manner except to help us find similar customers in need of our products and services.

Cookies are also used on our site to facilitate ordering.  They allow us to store items placed in shopping carts and process orders, and keep track if users are logged into our store or just visiting.

Customers can always unsubscribe from our newsletter.  Customers can log into their account and unsubscribe. Alternatively, most email communications to customers will have a link to unsubscribe from future correspondence. Customers will still get receipts and order status information if they unsubscribe.

If a customer want's historical data removed we can change your historical orders for you.  We will wipe out all information beyond the monetary and product ordered information for you so the order becomes anonymous.