{"text_read_more_reviews":"Read more reviews","text_no_reviews_yet":"No reviews for this product yet","no_reviews_yet":false,"ratingValue":4.4000000000000003552713678800500929355621337890625,"reviewCount":"48","starValueCss":45,"fiveStar":"35","fourStar":"7","threeStar":"1","twoStar":"2","oneStar":"3","tpReviewProductWidget5":[{"content":"Great service, very prompt","consumer_name":"Georgie Brown","created_at":"03 Jul 2023","stars":"5","company_response":""},{"content":"great product","consumer_name":"Barry O'Hara","created_at":"27 Jun 2023","stars":"5","company_response":""},{"content":"Service was great.  East order online.  Loved ability to track my shipment.  Congrats on your positioning on google. Didn\u2019t realize I was ordering from a company in Australia and you got my order. Good choice by someone in marketing.   Will order again as I have other sunglasses and will pass on your info and my great experience to friends.   Dennis Prischak A very satisfied customer.","consumer_name":"dennis prischak","created_at":"27 Mar 2023","stars":"5","company_response":""},{"content":"Very useful, I recommend it.","consumer_name":"Sergio Marques","created_at":"29 Nov 2022","stars":"5","company_response":""},{"content":"Very professional and the customer service is top notch.   Ordered wrong size lenses, returned them with my frames-and they were still able to accommodate my needs. Lenses are top quality...overall pleasant transaction. Future might not look too bright, but you should still wear shades. Thank you Sunglass Fix.  E.Jordan","consumer_name":"Ed Jordan","created_at":"26 Oct 2022","stars":"5","company_response":""}],"tpReviewProductWidget4":{"5":{"content":"Perfect fit for the screws in my glasses.","consumer_name":"ANNA","created_at":"05 Sep 2022","stars":"4","company_response":""},"6":{"content":"Great for changing the lenses","consumer_name":"Doug","created_at":"28 Oct 2021","stars":"4","company_response":""},"7":{"content":"Easy to use","consumer_name":"RH","created_at":"09 May 2021","stars":"4","company_response":""},"8":{"content":"Good product","consumer_name":"JMalo","created_at":"04 Oct 2020","stars":"4","company_response":""},"9":{"content":"Everything arrived as requested, and the lenses fit my old Ray Bans well. The envelope the goods were sent in had gotten wet in transit and the package was open.  Perhaps somewhat more robust packaging is all that\u2019s required.  Otherwise great.","consumer_name":"Luke R","created_at":"26 Apr 2020","stars":"4","company_response":""}},"tpReviewProductWidget3":{"10":{"content":"A bit too small from my fingers but i did get it to work after a couple of goes.","consumer_name":"Ryan Burr","created_at":"21 Dec 2020","stars":"3","company_response":""}},"tpReviewProductWidget2":{"11":{"content":"Broke from key fob very quickly. Not the best quality","consumer_name":"Gareth FitzPatrick","created_at":"24 Sep 2021","stars":"2","company_response":""},"12":{"content":"The Item was not as described and was missing parts so I was unable to repair my sunglasses. It took ages to arrive, Very disappointing","consumer_name":"Len","created_at":"18 Aug 2020","stars":"2","company_response":""}},"tpReviewProductWidget1":{"13":{"content":"I reached out on the website because I received incorrect lenses. Still haven't heard back.","consumer_name":"Jill Christian","created_at":"27 Mar 2023","stars":"1","company_response":"Hi Jill,  I'm sorry to hear you had a problem with the lenses you ordered.  We do have a team here to help.  However, I just searched our entire care system and we have not received any communications from this email or with reference to your order number.  Therefore, we were not aware you had any sort of issue.  I will have somone from our team reach out to you immediately to see what we can do to help.  Please work with them as they will need the complete model number off your inside arm (hopefully  a photo) so they can determine best path forward to getting your sunglasses up and running.  Craig Anderson - CEO and Founder - Sunglass Fix"},"14":{"content":"Impossible to remove old lenses.  Even bought the screwdriver since that's needed too and impossible to find anywhere.  Wast of time and money.  Nice people, just does not possible to do personally.","consumer_name":"Dave","created_at":"15 Aug 2022","stars":"1","company_response":"Hi Dave, Sorry to hear you had problems getting your original lenses off on those rimless sunglasses.   The screwdriver does come with two hex heads. There's one that is in the front of the unit but if you remove that one there is another size hex driver right under it. One of the two should fit your hex heads on that model.  You have a few other options: 1) You could send the frames and lenses down and we'll do it for you and return them to you for free.   2) You can also return the lenses and the screw driver and we'll refund your order.  I'm hoping it was the case you didn't discover the 2nd hex head size and that will resolve it for you but I know that's unlikely.  Regardless, we are here to help and are more than happy to help you with either option. Just email us at info@thesunglassfix.com.au if you want to proceed with us installing the lenses for you or a refund and we'll provide detailed instructions.  Again, sorry about the problems removing your lenses.  Craig Anderson-CEO and Founder - Sunglass Fix"},"15":{"content":"The thread had already come off on the third bolt. If it wasn't for the Victorinox knife with the small pasties, I wouldn't have been able to install the second glass. ","consumer_name":"Daniil L","created_at":"13 Aug 2022","stars":"1","company_response":""}}}