{"text_read_more_reviews":"Read more reviews","text_no_reviews_yet":"No reviews for this product yet","no_reviews_yet":false,"ratingValue":4.20000000000000017763568394002504646778106689453125,"reviewCount":"16","starValueCss":45,"fiveStar":"12","fourStar":0,"threeStar":"1","twoStar":"1","oneStar":"2","tpReviewProductWidget5":[{"content":"Being a clumsy bugger I burn through sunglasses at a high rate, even living on the other side world I have found a company that matched their mouth and delivered three new sets of lenses in one week from order, All of witch fitted perfectly and look stunning, l'm more than impressed with sunglass fix.   I'll be back.","consumer_name":"Alan Hart","created_at":"03 Apr 2023","stars":"5","company_response":""},{"content":"Excellent quality lenses. Very happy with the purchase. Definitely recommend ","consumer_name":"DB","created_at":"28 Mar 2023","stars":"5","company_response":""},{"content":"Perfect, glasses look better than when I first brought them \nChange the lenses from blue to polarized black","consumer_name":"Cory McDonald ","created_at":"27 Sep 2022","stars":"5","company_response":""},{"content":"GREAT. Product came in a timely manner and I was able to replace the lenses with the websites easy to follow instructions. ","consumer_name":"Michael Warford","created_at":"20 Jan 2022","stars":"5","company_response":""},{"content":"Fantastic lenses ","consumer_name":"kellie ","created_at":"18 Jan 2022","stars":"5","company_response":""}],"tpReviewProductWidget4":[],"tpReviewProductWidget3":{"5":{"content":"The lens needed some adjustment to fit and I accidently chipped the corner of the lens trying to make them fit.  I'm thinking I should've taken the lens to an optometrist to install.","consumer_name":"Aaron","created_at":"03 Aug 2018","stars":"3","company_response":"Hi Aaron, Sorry to hear about that. Some frames are harder than others to install lenses. We do try to rate their difficulty on every product page and also try to provide relevant video instructions.  I would contact the customer care team on info@thesunglassfix.com.au.  Tell us which lens you damaged on installation. More than happy to get you out another one or pair if required.  I would imaging you got pretty good at installing them after the first set so the 2nd time should be fine. However, if you do have any questions or concerns watch our videos on installing lenses or give us a call and one of our lens technicians could walk you through it.  Thanks, Craig Anderson - CEO - Founder of The Sunglass Fix"}},"tpReviewProductWidget2":{"6":{"content":"Sizes were wrong....then lenses were damaged, eventually the problems were resolved thru great communication","consumer_name":"Neil Docherty","created_at":"12 Feb 2019","stars":"2","company_response":""}},"tpReviewProductWidget1":{"7":{"content":"Excellent service and delivery was within 2 days. Definitely be buying them again","consumer_name":"Kris T","created_at":"26 Jan 2022","stars":"1","company_response":"Hi Kris,  I'm glad you got the lens quickly and are enjoying the lenses.  I was wondering if you could take the time to change the star rating for us. 1 Star is the worst rating we can receive.  it takes about 20 x 5 star ratings to make up for one bad review.   If you meant to give us a one start that's fine. However, with the comments I think it may had been a mistake and fixing it would be very much appreciated.  You can update the star rating here. https:\/\/www.trustpilot.com\/users\/61f1176b80da8700133e2494  Thanks, Craig Anderson - CEO and Founder - Sunglass Fix"},"8":{"content":"No me ha llegado el pedido todav\u00eda","consumer_name":"Ivan Mercado aldasoro","created_at":"16 Jul 2019","stars":"1","company_response":"Hola Ivan, We just sent you an email. Your lenses were ordered just under 3 weeks ago so are due to arrive any day now.   We checked with DHL and they did leave Australia on the 3rd of July which is a little slower than normal but that's as far as we can track them with the free service you selected.  However, everything is well within normal delivery timeframes still so there is no reason to be concerned at this point. Our email just asked to validate your address details one more time but beyond that it's just a matter of giving DHL and Spain's postal system a bit longer to deliver the package. Again, we are sorry they took slightly longer than expected.  We do our best to set expectations on our site, in our shipment notifications, and monitor shipments around the world and adjust it to real world expereiences the best we can. That said, with the long trip it makes, customs, DHL and domestic post all playing a part one team being overlaoded can cause some packages to take a bit longer than average. Regardless we ensure everyone gets their parcel.   Therefore, I would just suggest you work with us and I'm sure it will arrive very soon.  Thanks, Craig CEO and Founder - Sunglass Fix"}}}